In 1901, Andrew Carnegie sold Carnegie Steel for $480 million, the equivalent of nearly $18 billion today.
Over the course of 26 years, Carnegie had acquired sourcing, production, and distribution channels from mines and railroads so that he could offer his products at lower prices than competitors.
Carnegie Steel is a well-known example of how vertical integration strategies can scale a company, but you don’t have to be a large-scale industrialist to apply integration methods to your own operations.
Ahead, you’ll learn how vertical and horizontal integration strategies can help you control your supply chain, reduce costs, and scale your ecommerce business.
What is an integration strategy?
A business integration strategy is a framework for expanding operations by acquiring control over supply chains, distribution channels, and/or competitors. Companies use strategic innovation to reduce costs, improve quality control, and increase market share.
There are two types of integration strategies: horizontal and vertical. Both help achieve economies of scale—the cost advantages that come from increased production volume—and operational efficiency.
How a vertical integration strategy works
With a vertical integration strategy, your business assumes control of sourcing, manufacturing, and/or distribution in order to set more competitive prices.
For ecommerce businesses, vertical integration involves taking fulfillment, manufacturing, or supplier relationships that were once outsourced in-house. A direct-to-consumer (DTC) brand that does its own fulfillment, for example, is using vertical integration to gain control over shipping speed, packaging quality, and customer experience.
Shopify’s November 2025 Merchant Survey* found that among merchants earning more than $1 million in annual revenue, supply chain management is a common year-one challenge. Early vertical integration decisions can help alleviate bottlenecks.
There are three types of vertical integration.
1. Backward integration
Backward integration involves extending control over your supply chain by integrating with raw material suppliers, or beginning to manufacture goods in-house. If an online candle company purchases warehouse space and begins producing candles, they’re practicing backward integration.
A May 2025 study of 7,740 UK manufacturing firms found that the vertical integration of pre-production activities was positively associated with higher total factor productivity.
2. Forward integration
Forward integration is focused further down the supply chain on acquiring ownership of distribution channels or delivery services. For example, a t-shirt business might switch to a DTC model by launching their own ecommerce website instead of selling through third-party boutiques.
A 2025 study based on four in-depth case studies found that direct-to-consumer strategies can improve competitive positioning, generate valuable customer data, and increase customer retention.
3. Balanced integration
When a company extends control over both its supply chain and distribution channels, it practices balanced integration.
Polywood, for example, is a DTC furniture company with more than 150,000 product variations it manufactures in-house. This gives it tighter control over production, catalog complexity, and the end-customer experience.
Learn how Polywood built an AI-first organization on Shopify after its migration from Adobe Commerce.
Advantages and disadvantages of vertical integration
Vertical integration strategies offer operational benefits, but they come with challenges as well.
Advantages
- Cost savings. Backward integration helps brands control materials and production, which means they’re able to lower costs by relying less on third-party vendors.
- Expanded control. Backward integration means more influence over product quality, while forward integration lets brands have greater control over how products are marketed, sold, and delivered.
- Protection against disruption. By taking control of operations, brands can protect themselves against supply chain or distributor disruptions.
Disadvantages
- Strained resources. Diverting resources to supplement operations creates difficulty for team members completing core business functions. You’ll want to integrate gradually and consider hiring specialists before fully transitioning operations in-house.
- Overhead costs. Assuming manufacturing or distribution requires physical space, including warehouses and production floors. Consider starting with a pilot program and testing in-house production with a product line extension before committing to full vertical integration.
- Quality management. Vertically integrated brands can struggle to match the quality of third-party manufacturers and the efficiency of third-party distributors. Document existing vendor processes thoroughly and build in a transition period where you run parallel operations.
How a horizontal integration strategy works
While vertical integration focuses on controlling more of the supply chain, horizontal integration expands a company’s market reach through mergers and acquisitions.
In order to increase market share and expand into new markets, a company might buy a competitor, or acquire a similar company elsewhere.
For example, if you operate an ecommerce company in Houston, Texas, you might expand into Austin by acquiring a business already based there to gain their existing client base.
Horizontal integration can also mean acquiring a competitor’s customer base and brand equity. An online retailer specializing in outdoor gear might acquire a competing brand to consolidate market share, reduce pricing pressure, and gain access to their loyal customers.
Kevin Espiritu, founder of Epic Gardening, used this strategy to enter the seed market. By acquiring Botanical Interests, the brand bypassed the infrastructure requirements of seed production.
“What made sense to us was [that it’s] an amazing way to get into a new product line that would be difficult to build,” says Kevin on a Shopify Masters episode. “You’re dealing with a live good, a seed is alive. There are different regulations, sourcing, and packaging needs. The machines are custom-built to pack seed. We wanted to get into seeds, but there was no way we could build it at the speed we wanted.”
Advantages and disadvantages of horizontal integration
Horizontal integration brings benefits for brands, but there are also drawbacks to consider.
Advantages
- Increased market share. Brands that acquire competitors gain access to new customer bases and grow their share of the market.
- New market access. Brands are able to expand into new regions or product categories without having to build a customer base from scratch.
- Supply chain priority. Suppliers and distributors often prioritize brands with significant market share. Global consulting firm Roland Berger reports that newly combined companies become a more attractive partner for suppliers post-merger.
- More resources. Merging provides access to more warehouse space, staff expertise, and customer data.
Disadvantages
- More responsibility. Brands have to take on tasks like maintaining new spaces, reconciling inventory, and managing more staff.
- Decreased flexibility. Large organizations often face difficulty acting quickly because they have more overhead and employees. Achieving an economy of scale can also limit business agility.
- System integration. Software and data systems might not sync correctly. Before committing to an acquisition, you’ll want to map system compatibility, data migration requirements, and potential integration costs.
- Regulatory scrutiny. Regulatory agencies often monitor monopolies to enforce antitrust laws. Consult with legal counsel on antitrust implications, especially if the combined entity would control substantial market share.
How to choose an integration strategy
Use the criteria below as a starting point to determine whether vertical or horizontal integration supports your growth strategy.
Assess business objectives
Decide what your priorities are:
- Vertical integration makes sense when brands want to reduce costs, improve quality, or protect against supply chain disruptions.
- Horizontal integration works for expanding market share, entering new markets, or consolidating competitive pressure.
Shopify’s November 2026 Merchant Survey found that 42% prioritize profitability, while 34% focus on stable cash flow. As brands exceed $1 million in revenue, they shift focus toward reducing operating costs. This indicates that vertical integration's cost-saving benefits become more attractive as businesses grow.
Analyze current operations
Map your existing supply chain and market position to find dependencies on third parties. Look for relationships that create friction, high costs, or quality issues. These pain points reveal integration opportunities.
Evaluate resource requirements
Integration requires financial and operational investment.
- Vertical integration demands expertise in new functions like manufacturing or fulfillment.
- Horizontal integration requires the capacity to absorb new staff, systems, and culture.
Be realistic about your operational limits. In the same 2025 survey, 65% of merchants scaled based on customer demand.
However, 20% of respondents wished they had waited for consistent cash flow, and 19% wished they had waited for profitability. Merchants earning more than $1 million were more likely to wait for a strong team and capital before scaling.
Consider market position
The competitive landscape also determines which strategy creates value. Vertical integration reduces dependency on powerful suppliers or distributors, while horizontal integration offers faster growth in markets with many small competitors.
You should also consider your business category. The 2025 survey showed that 48% of merchants cite product quality as their primary advantage, while 43% cite brand reputation. Quality is the top differentiator for 62% of home and garden brands. Food and beverage brands, on the other hand, focus on reputation.
Pilot before full commitment
No matter which strategy you decide to pursue, you should test your approach at a small scale before committing. For vertical integration, start by bringing one product line or function in-house. For horizontal integration, consider a partnership or joint venture before an acquisition. Pilots reveal operational challenges and limit your risk.
*Based on a 2025 survey of 500 Shopify merchants conducted in English across Australia, Canada, the United Kingdom, Ireland, New Zealand, and the United States. Respondents were established merchants with more than two years on the platform. Results reflect the experiences of this specific sample and may not be representative of all merchants.
Integration strategy FAQ
What is an example of an integrated strategy?
Brands use integration to control production quality or avoid the time needed to build new lines. For example, Epic Gardening integrated horizontally when they acquired Botanical Interests to gain the machinery needed to enter the seed market.
How do you build an integration strategy?
How you build an effective integration strategy will depend on the type of integration you’re pursuing: vertical or horizontal. In either context, it’s essential to research relevant integration solutions and integration technologies (processes and software that help you connect your existing business operations with the ones you acquire).
What is the best type of integration strategy for ecommerce?
There is no single best type of integration strategy for ecommerce. The best type of integration initiative (horizontal or vertical) will depend on your business objectives, position in the market, and the cost feasibility of expanding operations or acquiring a competitor.
What is an example of horizontal integration strategy?
Say you own and manage a successful online women’s shoe store. If you were to acquire a chain of brick-and-mortar shoe stores that sell the same lines of shoes, this would be considered horizontal integration. You’d be increasing your market share and gaining easy entry to the in-person shoe-shopping market.
What industries commonly use vertical integration strategies?
Vertical integration is common in the home and garden and food and beverage sectors. Brands in these industries manage their own roasting, manufacturing, or fulfillment. Clothing and apparel brands use these strategies to reach customers through DTC models that replace third-party boutiques. General manufacturing firms use integration to bring pre-production activities in-house.




